PRIVACY POLICY

 

Effective Date: November 16, 2018

 

This Privacy Policy applies to Chiptok Inc. (“Chiptok or “we) services, including but not limited to Chiptok applications and its website (the “Service(s)”), and details how we collect, use, and disclose data about our users, including you.

 

By clicking “I Accept” or similar CONFIRMATION or by using the Service you are agreeing to the terms of this Privacy Policy. 

1.                   How we obtain your data

 

The Service collects and processes personal data, which is information about you or that identifies you, as well as anonymous data, which does not identify you. 

 

We obtain your personal data directly from you or from your account for the Service (Account”)Your provision of personal data to Chiptok is governed by the Chiptok Terms of Use (“TOU”), which you must agree to in order to use the Service, and this Privacy Policy.  If you have any questions or concerns about the disclosure of your personal data please contact us at your convenience using the contact information below.

 

Subject to legal and contractual requirements and as required by applicable law, you may choose not to provide Chiptok with certain data or request the deletion of certain data, which may impact the Service features available to you or operation of the Service.

2.                   Personal data we Collect

 

At Chiptok, we aim to be transparent about the personal data that we collect and process. While the amount of personal data required to initially access the Services is fairly minimal, in order to access the full capabilities of the Services, we collect and process additional personal data that you may provide to us or give us access to. The following is a description of the personal data that we may collect and process in connection with the Services we provide to you.

 

When you first register an Account:

 

We collect certain information about you when you first sign up with the Service. This information is required to access the Service and includes:

 

      the User ID associated with your Account, your first and last name, your age, your email address, and your password.

 

Information and content:

Except for the information necessary to sign up for an Account, all other information provided to Chiptok is optional. For certain features on the Services, we may request additional information from you in order to provide these additional features. Personal and anonymous information that you may provide to Chiptok can include:

 

 

      telephone number.

 

      SMS log history.

 

      any information that you provide in the biography section of your profile, including any sound recordings attached to your profile.

 

      comments, chat messages, edits to any comments or messages, pictures, videos (including any reaction videos to other people’s posts), augmented reality animated images or videos, and other digital media that you may upload to the Service.

 

      any metadata associated with the content that you upload, including but not limited to, location information or the date that a particular file was created.

 

      Chiptok does not specifically gather or process personal information associated with political views, religious views, philosophical beliefs, or health information, but you may share these types of information on our Service.

 

Network, links and connections:

Chiptok collects personal and anonymous information about our users connections with other users and how they interact on the Service. This information may include:

 

 

 

 

Usage information:

 

We associate your Account with your activities on the Service including certain personal and anonymous information, such as:

 

 

 

 

 

 

Device Information:

 

We may collect personal information about your phone, web-connected devices or other devices used to connect with the Services. The types of device information that Chiptok may collect includes:

 

      operating system information, versions of software or hardware, battery level, storage space, file names and types, and other similar information.

 

      operations performed on the device such as mouse or finger movements and whether a window is in the background or not.

 

      unique identifiers that identify you over time and across different websites including your IP address, iOS Advertiser Identifier, or other unique device identifiers.

 

      device signals such as GPS location (if turned on), connection signal strength, Bluetooth signals, and nearby WIFI connections, cell towers or other beacons.

 

      network information such as ISP operator name, language settings, time zone, phone number, IP address, connection speed, and nearby device information.

 

We also collect anonymous data from you, which does not identify you unless associated with personal data, including but not limited to responses to anonymous surveys, metrics and other types of statistical data, which could be derived from use of the Service, and diagnostic data concerning the Service.

3.                   Processing of Your Personal and ANONYMOUS data

 

We process your personal and anonymous data primarily for our business purposes, such as providing the Service, to understand your needs and the needs of our users, and to provide you with better service and information.

 

Providing the Service:

 

In order to provide the Service to you, including providing our many features that you have access to, Chiptok uses the personal and anonymous data you provide.  These features include:

 

 

 

 

 

      contacting you, in connection with Service features and to comply with legal obligations.

 

      performing other requested services.

 

Understanding your needs and the needs of our users

 

Chiptok uses the personal and anonymous information you provide to test and improve the Services, including:

 

 

 

 

Providing you with a better Service

 

Chiptok uses the personal and anonymous information that you share with us in order to improve the Service that we provide for you. We do this by:

 

      maintaining and analyzing the Service functionality, such as backing up data, understanding how users use the Service and drawing trends and predictions based on this data.

 

 

 

      legal or regulatory compliance.

 

      providing users with technical support and to resolve user issues.

 

      informing you of changes to the Service such as outages, suspensions or other material changes.

 

      contacting you with anonymous surveys, marketing or promotional content or contests, if you previously consented to such contact.

 

We may disclose your personal and anonymous data to our parent companies, affiliates, subsidiaries, employees and contractors for the same purposes described above.  We may disclose your personal and anonymous data to third-parties, who may be located in a foreign jurisdiction and subject to foreign laws, as follows:

 

      to process your information as described above and provide or enhance the Service features, such as connecting data from a hardware device to the Service.

 

      for customer support and feedback, analyzing the Service functionality and technical issues, tracking use of the Service and generating reports and data models that we use to improve the service.

 

      to law enforcement or a government that has asserted its lawful authority to obtain the data or where Chiptok has reasonable grounds to believe the data could be useful in the investigation of unlawful activity, or to comply with a subpoena or warrant or an order made by a court, person or body with jurisdiction to compel the production of data, or to comply with court rules regarding the production of records and data, or to Chiptok’s legal counsel.

 

  1. THIRD-PARTY SERVICES

 

The Privacy Policy only applies to personal and anonymous data that Chiptok collects, processes and discloses and does not apply to the collection, processing and disclosure of data by third parties, through third-party services, which may be broader than set forth in this Privacy Policy, and that may be embedded into the ServiceWe strongly recommend that you read each third-party privacy policy carefully before using the Service.  Third parties that Chiptok may provide data to include: Google, Trulioo, Firebase, WeChat, Line, Instagram and Facebook. Please contact us using the information below if you would like to learn more about third-party data practices.

 

  1. Web Beacons, Cookies AND TRACKING TECHNOLOGIES

 

The Service uses tracking technologies, such as cookies, web beacons and clear gifs, to collect data about you, for example, demographics, location and device data.  Based on this data, Chiptok and third-parties may be able to resolve your identity across multiple devices, for example, matching your IP address across multiple devices, in order to target you based on your online behavior.  This data is collected, used and disclosed in accordance with the terms of this Privacy Policy and the applicable third-party privacy policies.  Certain features of the Service may rely on tracking technologies and by declining to accept cookies or by disabling JavaScript you may not have access to these features.

 

  1. Obtaining, rectifying and controlling your personal data

 

You may contact Chiptok to obtain a copy of any personal data we have collected about you, the production of which may be subject to a fee as permitted by applicable law.  In addition, you may contact Chiptok to correct inaccurate personal data or to complete incomplete personal data

 

You may be able to opt-out of some or all of the ways in which your personal data is processed, or request the deletion of certain personal data, except where the personal data is necessary or vital:

 

 

 

 

 

and may do so by removing such personal data from your Account’s user profile, turning off certain features within the Service settings or by contacting us using the contact information below.

 

  1. Data Storage and Retention

 

While Chiptok is a Canadian company, with servers located entirely within the United States, the data you provide through the Service is stored and processed by third parties in countries around the world.  You authorize Chiptok and third parties acting on Chiptok’s behalf to process your data in any country of their choosing, which may cause your data, including personal and anonymous data, to be subject to privacy protections and legal rights that may not be equivalent to those in your country. 

 

Your personal data is retained until you request its deletion or until Chiptok no longer requires such data for the purpose for which it was collected. 

 

  1.                DO NOT TRACK DISCLOSURE

 

Do Not Track (“DNT”) is a web browser setting that requests that a web application disable its tracking of you.  When you choose to turn on the DNT setting in your browser or device, your browser or device sends a special signal to websites, analytics companies, advertising networks, plug in providers and other web services you encounter to stop tracking your activity.  Currently, there is no DNT technology standard and, as a result, we do not respond to DNT signals.

 

  1.                CALIFORNIA “SHINE THE LIGHT” RIGHT

 

If you are a California resident, California Civil Code 1798.83 grants you the right to request Chiptok’s disclosure of the categories of personal information we provided to third parties, and the names and addresses of these third parties, for direct marketing purposes during the preceding calendar year.  If you are a California resident and would like to make this request, please contact us using the contact information set forth in section 14.

 

Please note that you may only make this request once per year.

 

  1. Change of Ownership or Business Transition

 

In the event of, or in preparation for, a change of ownership or control of Chiptok or a business transition such as the sale of some or all Chiptok assets, we may disclose and/or transfer your personal and anonymous data to third-parties who will have the right to continue to collect and use such data in the manner set forth in this Privacy Policy.

 

  1. Security

 

We use the data we collect to improve the security of the Service we provide to users. Our security protocols include:

 

 

 

 

 

 

 

 

 

To prevent unauthorized access, disclosure, or breach, we have put in place suitable physical, electronic, and administrative procedures to safeguard and secure the data we collect and process.  The level of security that we apply to the data we collect and store is tailored to the level of sensitivity of the particular data.

 

  1. Contact Preferences

 

We communicate with our users primarily by email or through the Service itself.  If you would like to change the email preferences we associate with you (for example, unsubscribing from receiving certain types of email) you may do so by clicking a link within certain types of emails that we send to you or, if no link is available, by replying with “unsubscribe” in the email title or body or by modifying your email settings within the Service.  Some types of email are necessary for the Service and cannot be unsubscribed from if you continue to use the Service.

 

  1. Updates

 

Chiptok reserves the right, in its sole discretion, to modify the Privacy Policy at any time (“Updates”) and shall make Updates available on Chiptok website.  You are deemed to accept any Update by continuing to use the Service.  Unless Chiptok states otherwise, Updates are automatically effective 30 days after posting on Chiptok website.

 

  1. Contact Us

 

If you have requests, questions or comments about the Privacy Policy or Chiptok’s data collection in general, please contact our Privacy Team at support@chiptok.com or:

 

Privacy Support Team


225 W 8th Ave #300, Vancouver, BC, Canada V5Y 1N3